FREQUENTLY ASKED QUESTIONS


What is included with my License?

  • Access to the feedback portal
  • Personal customer support
  • Free software updates for 1 year
  • Recommended feature implementation

 

Is QuickElectrical compatible with my company's Revit Families?

  • Yes, QuickElectrical is compatible with all model families
  • Missing parameters will be prompted through our user interface and embedded into the model

 

What happens if the Architect makes a change to the model?

  • Simply click the "sync" button again. QuickElectrical will re-load the new spatial information
  • Press "place equipment" and QuickElectrical will update all the connections and elements in the model to reflect the change

 

Can QuickElectrical draw the Riser diagram with my company's 2D symbols?

  • QuickElectrical currently only uses our symbols to ensure that the spatial layout of diagrams is correct

 

How can I see the new functionality as it is added to my software?

  • Subscribe to our newsletter here

 

Does QuickElectrical work with linked Revit files?

  • Yes

 

Do you offer network licenses?

  • We currently only offer single user licenses, companies using more than 5 licenses are eligible for a discount, please contact support

 

What type of payment do you accept?

  • We accept all major credit cards

 

How often is QuickElectrical updated with new features and patches?

  • We push updates with new features and bug fixes at least once a month

 

Does QuickElectrical make my life easier?

  • Yes